Wallet support

The owner authentication beta is for testing public-account selection, navigation and account sign-in. Balances, activity data, recovery, transaction signing and payments are unavailable. It is not ready to receive funds.

Testing availability

Build 0.1.0 (11) has a fixed account-service window from 1 November 2026 at 14:09 UTC to 8 November 2026 at 14:09 UTC (15:09 Berlin on both dates). The service must also be active. Installing or reopening the app does not activate the service or extend this window.

Account sessions are short. The app shows current access separately from the last completed sign-in result. A completed sign-in does not provide balances, payment access or control of a wallet's private key.

Contact

Contact the operator, Rashad Elkersawy, at admin@rtwochain.com for support, access or deletion requests. Include the app version, the public status message and the time of the issue.

Keep passwords, CAPTCHA proofs, session tokens, recovery words, private keys and device passcodes out of messages and screenshots. If a submitted account request has an uncertain result, stop without submitting it again and report the public result. Do not reset storage or delete the app to diagnose an existing device wallet.

Privacy

The app includes an offline Privacy and support screen under Settings → About. Our privacy notice explains account data, security checks, retention and TestFlight feedback.